info@total-care.org.uk
Welcome to Total Care








Outstanding residential and specialist nursing care




Our story


Moving with the Times
Why choose Total Care?




FAQs
Do I have to pay extra for entertainment?
Televisions are available in each bedroom and communal areas. Additional streaming services can be installed on a private basis for each resident.
How are my fees calculated?
Nursing and care fees are set each year based on the Local Authority rate, running costs for the home and general overheads, and as part of our position in the local care market. We work closely with colleagues in the Local Authority and ICB commissioning teams when setting our fees.
Will I have to sell my home?
Your assets (including any property) are taken into consideration as part of a financial assessment prior to admission to the home.
Does anything get disregarded?
Any shared assets, e.g. joint bank accounts, can only be considered in part. If your needs are complex, and continuing health funded care (CHC) is awarded, you do not contribute to the cost of your care.
What happens if my money runs out?
If you have assets in excess of £23,500 you will likely be liable for the full cost of your care and support. If your assets reduce below this amount, you can request a financial assessment from the council, who will work out your contribution and how much the Local Authority pays towards your care.
How is my income assessed?
The Local Authority’s Client Finance team can complete an assessment of your finances and assets to inform your contribution to your care fees